Oak Harbor: (360) 679-8600 Coupeville: (360) 682-2770
For Patients

Getting Started

1. Understanding the referral process

Washington state allows individuals to refer themselves to physical therapy, however many health insurance plans will only cover physical therapy services when the process includes a referral or prescription for physical therapy from an approved health care practitioner. These practitioners include medical doctors, chiropractors, physician assistants, nurse practitioners, naturopathic physicians and podiatrists. If you have health insurance you may contact your provider to determine the requirements of your benefits and whether or not you need a prescription to have the services covered.

If your insurance requires a prescription, contact us once you have obtained one from your health care practitioner by calling us at (360) 679-8600.

If you do not need a prescription or do not have insurance and would like to self refer in a self-payment situation please call us at (360) 679-8600. Please ask about our self-payment arrangements.

2. Setting up your first appointment

Call us at (360) 679-8600. When you call please have your insurance card and your prescription/referral handy so we can collect this information. We will work with you to set up a convenient time for your initial evaluation.

3. Forms

You can download the forms by clicking the "Forms" link under "For Patients", fill them out and bring them with you or we will send them to you. If you didn't fill forms out or didn't recieve forms in the mail, please arrive 15-20 minutes early for your first visit to review the forms and fill out any additional ones. We will also need your prescription/referral and insurance card when you arrive.

4. What to expect

First appointments and follow-up appointments last 30-60 minutes depending on the extent of the program (most are about 45 minutes). During the initial visit, the physical therapist will go over your history with you and do a physical exam of the injured area. Once this is completed, they will do an abbreviated treatment to get you started. This will include instruction in a home management program so that you can be doing things on your own to manage the problem. The treatment may also include some treatment with modalities, manual therapy, and therapeutic exercises depending on what is indicated for your condition and the time available. Wear appropriate clothing that either allows us to get at the involved area or bring clothes to change into that will. For example, you may need to wear shorts for a leg/foot problem or a tank top for an upper arm problem. For shorts we recommend you bring your own "gym" shorts, but we do have some that you can borrow if needed. For neck and back problems, you will typically need to use one of the gowns we provide. Physical therapy typically involves a series of treatment sessions that will vary depending on the nature of the problem and what involvement your referral requested. Typically, we will start with 2-3 sessions weekly and reduce the number of sessions as progress is made.

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